How to contact Lucid Group
The Lucid Group Data Protection Officer can be contacted at firstname.lastname@example.org or at Lucid Group Communications Ltd, Burleighfield House, London Road, Loudwater, Bucks, HP10 9RF, UK.
Types of personal data we collect
Personal data is defined as information from which an individual may be identified. The personal data we collect about you on this website is the following:
Source of your personal information
The personal information we collect and is given to us directly by you. Use of the password protected area of the website is provided by invitation only.
Uses of your personal data
Lucid Group and our partners, agents and suppliers use your personal data, including any of the personal information listed under ‘Types of personal data we collect’, for the following purposes which include, but are not limited to:
Legal bases for using your personal information
Lucid Group are required under law to ensure we have valid grounds for processing your data. The legal grounds that are most relevant to our use of your personal information are:
Lucid Group may also be required to use your personal data to comply with our legal obligations.
This legal ground for processing applies to your submission of personal data when using this website
This legal ground for processing includes, but is not limited to, these circumstances:
Withdrawal of your consent
Under circumstances in which we are relying on your consent to process your personal data, you have the right to withdraw this at any time by contacting us using the details provided in ‘How to contact Lucid Group’.
Sharing your personal data
Lucid Group may share information with the following third parties for the purposes listed above:
Data storage and transfer of your personal data
Lucid Group Communications Ltd is based in the UK. Our data is stored in the UK and the USA, and may be transferred to other countries outside the European Economic Area. When your data is transferred we will ensure that appropriate data protection safeguards are in place unless an exceptional circumstance arises. If you require more information about these safeguards, please contact the Lucid Data Protection Officer.
WPA Pinfold Ltd is based in the UK, and may also store your data for the purposes of supplying these to Lucid Group only. WPA Pinfold Ltd is responsible for ensuring the appropriate data protection safeguards are in place.
Retention of your personal data
We will not retain your personal information for longer than necessary and will delete it once it is no longer required for the purposes set out in the Policy. Whilst different periods apply for different types of data, the longest we will normally hold any individual’s personal data is for 7 years after your last time of website access.
Your data protection rights
Presuming that these rights are not overridden by our legal obligations, or where our legitimate interests are not overridden by your rights and interests as an individual, the following data protection rights apply to the personal data which Lucid Group stores:
If you wish to exercise any of the above rights, please contact our Data Protection Officer at email@example.com at Lucid Group Communications Ltd, Burleighfield House, London Road, Loudwater, Bucks, HP10 9RF, UK
If you are unhappy about the way your personal data has been handled by Lucid Group you have the right to lodge a complaint with either our Data Protection Officer or directly with the ICO (Information Commissioner’s Office in the UK). Further information including contact details are available at https://ico.org.uk.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
We use Google Analytics cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to user needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
The cookies in use to deliver Google Analytics service are described in the table below.
For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.
© TUI 2019
Please log in to access the Ambassador area of the website.
Not yet registered? TUI Ambassadors can contact us to request access.